Articles authroed by Working Knowledge CSP

This page features articles published on the Working Knowledge^CSP website. For more KM articles, commentary, and insights, visit Bill Kaplan’s LinkedIn profile. Some content may appear on both sites.

Knowledge Management: Leveraging the “Electrome” or “Learning at the Speed of Knowing”

I found this remarkably thought-provoking book review in the March 11 Weekend Wall Street Journal Books and Arts section, The science writer and reporter Sally Adee, in her recent book,...

US Climate Change Mitigation Strategy Requires System Thinking and Defined Requirements

Systems Thinking and Requirements Definition Are Missing in Action Readers of my articles can refer to my October 2021 discussion focused on knowledge management (KM), critical thinking, and requirements definition...

Knowledge Management and Critical Thinking: Congress, Legislative Outcomes and Systems Thinking

Diversity of Thought When I began my knowledge management career in 1998, I had the good fortune to read Peter M. Senge’s book, “The Fifth Discipline.” One of the important...

Knowledge Management: Lessons Learned and Design Thinking – Crafting an Environmentally and Economically Balanced “Fit for Purpose” National Energy Policy

Note: This article was discussed as part of a Pioneer Knowledge Services Podcast by "Because You Need to Know" hosted by Edwin K. Morris - Pioneer Knowledge Services The Energy...

Knowledge Management: “… each man is my superior, each woman also my superior, in that I may learn from him and her”

… each man is my superior, each woman also my superior, in that I may learn from him and her. Norman Lear (an American television writer and producer) Norman Lear...

The Incoming Administration: Transition, Decision Making, and the Value of Knowledge Management

As the next administration transitions into power in January 2021, it will face many domestic and foreign policy and national security challenges. How will it be a knowledge-based decision-making process?...

People, not Technology, Are Always the Foundation for KM Success

All Part of a KM Strategy “When discussing digital transformation and the technology supporting it, the discussion often ignores the source of the content (data-information-knowledge) and the practical application of...

Communities of Practice (CoP) in International Financial Institutions

Creating Value from Shared Knowledge to Deliver Better Mission Outcomes CoPs can be the foundation for high performing IFI networks of experts working on clearly identified policy and...

KM and Evidenced Based Collaboration – a Solution for the Partial US Gov’t Shutdown

Disclosure: Thinking out loud...better than where we are now. What if … “collaboration” and “reaching across the aisle” replaced “ego” and “intransigence?” What if there was reliance only on...

KM ISO Standard – Progress Towards Accredited KM Certification ??

One of the outcomes of the evolving “ISO 30401:2018 - Knowledge Management Systems” standard should be meaningful progress towards accredited, professional knowledge management (KM) certification with training and preparation based...

3 Assumptions That Might Be Sabotaging Your KM Efforts

Recognize that “assumptions” can be “fact free” -- this can lead you to make some poor judgements, develop incomplete conclusions, and then make bad decisions in trying to move KM...

The Challenges In Building a KM Program in the Federal Government

It's difficult to build a sustainable KM program in the federal government. Some thoughts on why. 1. The Planning, Budgeting, Appropriation Cycle time is not responsive to immediate requirements. Other...

Knowledge Management (KM) and US Talks with North Korea (NOKO)

History is in the making regardless of the outcomes…and knowledge management can have a critical role to play in enabling the US to “create value from its...

CoP Success and the Concept of Shared Value

A series of long-term consulting projects involving planning, launching, and sustaining high-performing communities of practice (CoP) reemphasized to me some of the basics necessary for sustainable CoP success. One...

No Time for KM in Times of Change?

Public and private sector output of goods and services, nationally, and internationally, has been steadily rising supported by improvements in the effectiveness and efficiency of an expanding workforce supported by...

Context Puts a Face on Knowledge and Lets You See Inside

A lot of the consulting solutions we provide involve improving the effectiveness of knowledge transfer (sharing) between people and across organizations; why it’s so hard to effectively transfer critical knowledge...

5 Reasons You Can’t Get the Go Ahead for Your KM Effort!

So, you brought in KM consultants to help you to implement “KM” in your organization. They have made the case, with your sponsorship, and presented their recommendations for your KM...

Practically Speaking, Does Professional Certification in Knowledge Management Exist … How Will You Know It’s Real??

There are pockets of effort around the world to begin to develop a Knowledge Management Body of Knowledge (KMBOK) but it doesn’t yet exist. The closest we have to real...

The Long Term Value of Current Content and Knowledge Sharing = Your Relevance

The future relevance of your organization and the value you can provide to customers and stakeholders is determined by your organization’s ability to share knowledge! Making knowledge sharing a sustainable...

Presidential Transition and the Value of Knowledge Management

Bill Kaplan, Founder of Working KnowledgeCSP was interviewed on Federal News Radio about KM and Presidential Transition. Check out the interview on Federal News Radio and the discussion about the...