Services

We  work with you to facilitate your understanding of your business processes and to understand what knowledge is needed to more effectively and efficiently execute these processes. You will not…

Managing the Risk of Workforce Turnover and Knowledge Loss: We work with you to understand your workforce turnover challenges and then provide you with strategies and implementing practices to mitigate…

Leadership and Team Transition Knowledge Transfer delivers effective and efficient transfer of critical knowledge and experience from the outgoing leadership or team to a successor leadership team or individual replacements….

Operationalizing Learning© is a highly effective knowledge management practice developed and implemented by Working KnowledgeCSP.  Working KnowledgeCSP will work with you to identify the most critical and relevant processes in…

Knowledge Based Business Continuity Planning: We work with you to focus on the human capital or tacit knowledge dimension of continuity planning. Complementary to the focus on the protection of…

Knowledge Enabled Process Analysis and Mapping helps you to visualize and communicate the operational building blocks of your organization (1) where you create value, (2) where many of your organization’s…

The Knowledge Loss Impact Assessment provides you with understanding of the dynamics of your workforce and culture with respect not only to your unique turnover factors, but also about how…

Knowledge Management “Side-by-Side” Coaching provides you with targeted insight and advice about your existing knowledge management framework and implementation where you have challenges or questions. We work with you on…

The Knowledge Management (KM) Maturity Assessment examines five critical success elements characteristic of high performing, knowledge enabled organizations. You will understand your organization’s readiness to develop and deploy a sustainable…