About Working KnowledgeCSP
Working KnowledgeCSP is an internationally recognized provider of practical, results-driven knowledge management (KM) solutions that solve complex business and operational challenges. We help organizations turn what they know into measurable performance advantage.
We design and implement practical, fit-for-purpose knowledge management (KM) strategies that solve real business and operational challenges — not abstract ones. Our work is grounded in your mission, your environment, and your requirements.
We work with clients to:
- Develop practical, business-aligned knowledge management strategies
- Implement KM in ways that fit workflow and operational reality
- Deliver KM training and hands-on workshops to support sustainable implementation
- Reduce critical knowledge loss and strengthen knowledge transfer
- Capture and apply practitioner knowledge to improve performance
- Build sustainable KM frameworks that support long-term value creation
We believe KM succeeds when it improves how people actually work — making knowledge easier to find, transfer, apply, and improve.
Our approach is disciplined, collaborative, and execution focused. We don’t deliver theory. We deliver clarity, structure, and momentum — helping organizations reduce knowledge loss, accelerate learning, and operate with greater confidence and agility.
At its core, Working KnowledgeCSP exists to help organizations create value from their knowledge — consistently and sustainably.
Clients choose Working KnowledgeCSP when they need KM consulting that is:
- Practical, not theoretical
- Embedded in workflow, not added on top of it
- Focused on business performance, not KM for KM’s sake
- Grounded in critical knowledge capture, transfer, and reuse
- Designed for sustained adoption, not one-time activity
Our Perspective
Good knowledge management is not a side program. It is part of workflow. It helps people find what they need, apply what is known, learn while doing the work, and reduce the risk of losing critical know-how. Technology can help, but sustainable KM depends on the right combination of leadership, process, content, training, and behavior.
Teaming as a Strategy for Success
Working KnowledgeCSP strategically partners with experienced companies and subject matter experts when added depth or specialized expertise will strengthen the client solution. We build the right team for each engagement to deliver the strongest, most practical outcomes.
For Prime contractors, if you are assembling a proposal team and need a proven knowledge management partner, consider Working KnowledgeCSP as a trusted teammate and solution provider.
Call 703.401.4198 or email Bill Kaplan at [email protected] to start the conversation.