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Inhibiting intellectual curiosity, knowledge access, and diversity of opinion is the end of learning and growth.
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Solving Business and Operational Performance Challenges Through Knowledge Management
Improving the Use and Flow of Knowledge

Client Value:  Work with you to create visible, measurable, and sustainable improvement in your ability to “use” your knowledge and “improve” the flow of your knowledge across organization boundaries. 

Result: Our KM consulting solutions will improve your ability to “perform and learn.” You will acquire an improved capability not only to more effectively adapt to change, but also to develop better solutions and to make better decisions about the challenges you face by leveraging the knowledge you possess at the individual, team, and organization level.




Concept & Practice

The Knowledge Edge Series

Much is written about what Knowledge Management (KM) is and is not. I have always viewed KM as important from its ability to create value in an organization … about “Creating Value from Knowledge.”

KM is among other things a business discipline, with concepts, a necessary strategy, and implementing practices. I also believe that KM is always about “continuous performance improvement,” context, application in context, solving business or operational challenges, and developing and defining better solutions based on “connection, collection, and collaboration.”

The Knowledge Edge series, which I began in 2009, is a sequence of short but specific vignettes on my evolving perspective of KM. Over time I will add additional perspectives and modify my existing perspectives on KM as I continue to learn from the practical application of KM with our clients.

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Knowledge Management ConsultantsKnowledge Management Consulting

Working KnowledgeCSP knowledge management solutions and services enable organizations to create value from their knowledge and to measurably improve organizational performance through applying the most context relevant knowledge management concepts, knowledge management strategies, and knowledge management implementing practices.

Working KnowledgeCSP Knowledge Management Consulting Support includes Knowledge Management analysis and assessment, Knowledge Management Strategy development, Knowledge Management Framework development, and Knowledge Management Framework Implementation.

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Knowledge Management ConsultantsMaking Knowledge Management “Stick”

Comparably speaking, developing the Knowledge Management Strategy and Knowledge Management Implementing Framework is easier than sustaining the momentum and the organization’s investment in Knowledge Management. Working KnowledgeCSP co-delivers with you the capability to sustain your investment in Knowledge Management and your desired outcomes now and into the future.

Working KnowledgeCSP supports your success through Knowledge Management training, coaching, and client focused knowledge management workshops that enable you to create the long term capability necessary to

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Knowledge Management ConsultantsKnowledge Management is a Process of Continuous Renewal

Working KnowledgeCSP is a leader in knowledge management consulting helping organizations of all sizes and scope to understand and then to create the capability to mitigate the risks and challenges of workforce turnover and knowledge loss.  Working KnowledgeCSP works with you to develop “fit for purpose” Knowledge Management Strategies and long term actions necessary to create a disciplined and sustainable enterprise Knowledge Management Framework to mitigate knowledge loss and improve knowledge retention—to keep you from “Losing Your Minds.”

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