Santosh Shekar Interviews Bill Kaplan, Founder, Working Knowledge CSP, on His KM Journey, KM Philosophy, and the ISO Standard, and the Value of a KM Strategy

This 3-part interview is part of the KnowledgeWebCast series, a unique platform where Santhosh Shekar Interviews Global Experts from the KM world to discuss their KM Journey, career learnings, and KM standards. This interview/podcast was published in RealKM Magazine.

Santhosh Shekar interviews Bill Kaplan, knowledge management (KM) practitioner, published author, speaker, and coach, and the Founder of Working Knowledge^CSP. He is also a RealKM Patron and author.

Bill talks about:

how his KM journey began
his KM philosophy
digital transformation, artificial intelligence, industry 4.0, and their relationship with KM
the importance of, and need for, KM standards
how the ISO 30401 KM standard can help organizations, and how the standard should evolve from here
the importance of KM strategy
the agility necessary for organizational learning
knowledge leadership.

Santosh Shekar Interviews Bill Kaplan, Founder, Working Knowledge CSP, on His KM Journey, KM Philosophy, Value of a KM Strategy, and Other KM Topics