Bill Kaplan Presentation at KM Showcase 2020 – “KM Is Easier to Deliver As a Slogan Than As a Sustainable Initiative”


Over 100 KM Professionals nationwide met in the DC Metro for two days in March 2020  to discuss and share their experience and insights on the practical application of KM. I was honored to be among the speakers presenting.

My presentation, Knowledge Management Is Easier To Deliver as a Slogan than as a Sustainable Initiative, focused on the planning needed to transition from KM theory and KM concepts to KM strategy and KM practice and how to align effort with the business and operational environment and KM environment in an organization for sustainable KM success.  I included a survey of successful practices gleaned from 20 years of KM consulting. You can watch the presentation here.