Working KnowledgeCSP Community of Practice (CoP) Maturity Model

Working KnowledgeCSP is currently supporting an international client that wanted a KM solution, strategy and implementation framework, centered on a network of people, a community of practice (CoP).  I researched many models in the domain and was unable to find one that met my needs.

Consequently, I developed the Working KnowledgeCSP CoP Maturity Model, the evolution of previous work I began earlier last year.  The model evolved from our initial strategy for this client, mid pilot retrospects, CoP member interviews, senior leadership learned lessons, multiple lessons learned from our many clients’ culture & business and operational environments, and previous KM project work with a variety of federal, state, and international clients.