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Knowledge Management Consultants

KM Training and Workshops

Knowledge Management Training

KM Skills and Awareness Training will provide your leadership and workforce a foundation for understanding how knowledge is captured, adapted, and used as well as how it flows within your organization. The training will be tailored to your leadership dynamics and organizational culture.

Practical KM Concepts are presented in clear and understandable language. This facilitates your ability to quickly grasp these KM Concepts and then implement relevant practices, techniques, and tools not only to embed the ability to capture critical and relevant knowledge in order to learn before, learn during, and learn after work is done, but also to make sense out of your captured knowledge so you can adapt this knowledge and characterize it for reuse in the context of your organization.

Specific skills and awareness training is designed and adapted for specific audiences including leadership, workforce, and for those who are specifically accountable for the planning and implementation of KM concepts, strategies, and practices at the staff and operational (mission/strategy execution) level. Similar training has been provided to the US Army Japan, other Government organizations, and to various private sector companies.


KM subject areas covered include:

• Introduction to KM
• Knowledge Capture for Groups and Individuals
• Creating a Core Knowledge Base (Repository)
• Enabling Technology
• Communities of Practice
• Flow and Use of Knowledge Across Organization Boundaries
• Knowledge Leadership
• Knowledge Engineer/Knowledge Manager Training
• Specific topics identified by the Client

The value of this training to you is that this KM training is tailored to your organization and its unique environment. It is not only about the "what" of knowledge management, but also the "know how" and "know why." The training is not a so called "certification" course that promises to certify you in KM, nor is it an academic delivery of theory and text book concepts.

When we're finished, you will be able to implement KM in a way that enables you to capture, adapt, transfer, and reuse the critical and relevant knowledge of your organization to continuously improve mission performance at the individual, team, and organization level.


The CSP Model Workshop -- KM in Practice

The CSP Model Workshop -- KM in Practice will provide your leadership and workforce the ability to create a clear road map for developing, integrating, and sustaining a KM Framework for your organization, regardless of size. It is presented in understandable and practical language supported by "ready-to-implement" ideas that will facilitate your ability to think about and then to build a smarter, knowledge enabled, more agile organization by capturing, adapting, and retaining the knowledge that is already inside your organization before it is lost through turnover or other attrition. The Workshop can be structured to support both half-day and full day sessions depending on the level at which you wish to begin and the time you are willing to invest. This is neither a so called "certification" course that promises to "certify" you in KM, nor is it an academic exercise in KM concepts lacking practical outcomes or outputs. 

  • The Half Day Workshop discusses in depth each of the three phases of the model -- Concept, Strategy, Practice -- and introduces you to the approach and the thinking that you will need to implement the CSP model.
  • The Full Day Workshop also facilitates a discussion relevant to your organization's details. We collaborate with you to develop specific details of your roadmap and help you to understand what it will take for you to develop and implement a sustainable high performing, knowledge enabled organization.

The workshop, conducted at your location, includes:

  • A Half Day or Full Day Workshop
  • The CSP Workbook for each attendee
  • For the full day workshop, eight (8) hours of electronically supported post-workshop follow up and coaching to answer any questions you have about the CSP Model and its implementation in your organization.

Download "CSP Model Workshop
KM in Practice"