bill@workingknowledge-csp.com      703.401.4198 (mobile)

Knowledge Management Consultants

Bill Kaplan Presenting at Ark Group Australia March 2017:
on Friday, January 20 2017
Really looking forward to presenting two, hands-on, one day workshops with my friend and colleague Zach Wahl from Enterprise Knowledge. Each The Wheels of Knowledge Management one-day comprehensive workshop focuses on a 360 degree in depth view of KM from "Concept" to "Strategy" to "Practical Implementation" including the finer points of KM enabling technology and content management to create a …
Working KnowledgeCSP LLC Receives 2016 Best of Great Falls Award
on Wednesday, December 14 2016
Working Knowledge CSP LLC has been selected for the 2016 Best of Great Falls Award in the Knowledge Management category by the Great Falls Award Program. Each year, the Great Falls Award Program identifies companies that  have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business th …
Working KnowledgeCSP Honored with the 2016 Spectrum Award for Service Excellence
on Friday, November 25 2016
Working KnowledgeCSP was recently honored with the 2016 Spectrum Award for Service Excellence, earning a 5 star rating! CityBeatNews, the award sponsor, stated that their "...mission is to support businesses that provide excellence in customer satisfaction. We award and give voice to those exceptional companies. Spectrum Award Winners are rated using our exclusive research and proprietary algor …
5 Reasons You Can’t Get the Go Ahead for Your KM Effort!
on Friday, November 25 2016
So, you brought in KM consultants to help you to implement “KM” in your organization.  They have made the case, with your sponsorship, and presented their recommendations for your KM strategy and implementation framework.  But leadership just can’t or won’t implement. What? Really? Here are some things to consider to better understand why the obvious may not be s …
Bill Kaplan Presenting at Ark Group Australia March 2017: "The Wheels of Knowledge Management"
on Sunday, October 30 2016
Working KnowledgeCSP and Enterprise Knowledge are teaming with Ark Group Australia to deliver a comprehensive seminar on the practical application of Knowledge Management concepts, strategies, and practices.  These one-day seminars, to be delivered on March 7, 2017 in Melbourne and again on March 9 in Canberra will provide a detailed view of Knowledge Management best practices and case studie …
Contributor to "KNOWledge SUCCESSion: Sustained Capability Growth Through Strategic Projects"
on Sunday, October 23 2016
I am proud to be a contributing author to Dr. Arthur Shelleys newest book, KNOWledge SUCCESSion: Sustained Capability Growth Through Strategic Projects . This book is for executives and developing professionals who face the challenges of delivering business benefits for today, while building the capabilities required for an increasingly changing future. The book provides a framework to discover ho …
The Wheels of Knowledge Management One-Day Workshops--Melbourne & Canberra Australia - March 2017
on Sunday, October 23 2016
I am honored to be presenting these two, hands-on, one day workshops with my friend and colleague Zach Wahl from Enterprise Knowledge. Each The Wheels of Knowledge Management one-day comprehensive workshop focuses on a 360 degree in depth view of KM from "Concept" to "Strategy" to "Practical Implementation" including the finer points of KM enabling technology and content management to c …
Practically Speaking, Does Professional Certification in Knowledge Management Exist ... How Will You Know It's Real??
on Sunday, October 9 2016
There are pockets of effort around the world to begin to develop a Knowledge Management Body of Knowledge (KMBOK) but it doesn’t yet exist. The closest we have to real codification may be the 2015 version of ISO 9001 which has clause, 7.1.6, on organizational knowledge and its management. You know from reading Part I of this discussion that real, meaningful certification involves a whole …
US Department of Transportation (DOT) Competitively Awards Acquisition Policy Support Contract to Working KnowledgeCSP
on Wednesday, October 5 2016
The Office of the Secretary of Transportation (OST), Office of the Senior Procurement Executive (OSPE), competitively awarded a one year plus four option year contract for Acquisition Policy support to the team of Working KnowledgeCSP, Vysnova Partners, and Cadre Acquisition Group. The successful team comprises three Service Disabled Veteran Owned Small Businesses (SDVOSB). Cadre Acquisition Group …
Working KnowledgeCSP Earns Quality Endorsement as an Accredited Consulting Services Provider from the International Trade Council
on Tuesday, September 27 2016
The International Trade Council (ITC) recently endorsed Working KnowledgeCSP as an internationally "Accredited Service Provider." This ITC Quality accreditation recognizes existing manufacturers, traders and service provider members of the Council who have been operating without complaint in the course of their business operations. The ITC Accredation is registered with Government Trade Agencies f …