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Knowledge Management Consultants

The process by which you move your KM efforts forward doesn’t have to take a long time and doesn’t have to be expensive.  One very practical approach is to engage a Knowledge Management consultant, which also doesn’t have to take a long time and doesn’t have to be expensive…

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Solving Business and Operational Performance Challenges Through Knowledge Management -- Improving the Use and Flow of Knowledge

Client Value:  Work with you to create true, sustainbale improvement in your ability to "use" your knowledge and "improve" the flow of your knowledge across organization boundaries. 

Result: An improved ability to "perform and learn," the capability to more effectively adapt to change, and the ability to develop better solutions and to make better decisions about the challenges you face.

Recent Working KnowledgeCSP Highlights:

Working KnowledgeCSP Earns Quality Endorsement as an Accredited Consulting Services Provider from the International Trade Council
on Tuesday, September 27 2016
The International Trade Council (ITC) recently endorsed Working KnowledgeCSP as an internationally "Accredited Service Provider." This ITC Quality accreditation recognizes existing manufacturers, traders and service provider members of the Council who have been operating without complaint in the course of their business operations. The ITC Accredation is registered with Government Trade Agencies from 119 countries
Working KnowledgeCSP Awarded Knowledge Management Consulting Services Contract from the European Bank for Reconstruction and Development
on Tuesday, September 27 2016
Great Falls, Virginia – September 5, 2016 -  Working KnowledgeCSP (WK), a leading US and international provider of knowledge management solutions, announced it was competitively awarded a one year, €200,000 Knowledge Management Consulting Services Contract from the European Bank for Reconstruction and Development (EBRD). Under the contract, Working KnowledgeCSP, and its teammate, Enterprise Knowledge, will analyze the Bank's knowledge management needs, internal knowledge creation and sharing processes, and the factors that impede the effective use of the Bank’s knowledge …
The Long Term Value of Current Content and Knowledge Sharing = Your Relevance
on Tuesday, August 30 2016
The future relevance of your organization and the value you can provide to customers and stakeholders is determined by your organization’s ability to share knowledge! Making knowledge sharing a sustainable part of success is a vital component of long term organization success, particularly in organizations comprised primarily of knowledge workers. Knowledge sharing happens when knowledge is voluntarily passed from one person to another, whether it is done so formally or informally, as part of the work flow. When an organization’s culture is built on knowledge sharing, there is of …
Working KnowledgeCSP Founder BIll Kaplan Speaking at KMA DC
on Tuesday, August 30 2016
Bill Kaplan, Working KnowledgeCSP Founder spoke at the Washington DC Chapter of the Knowledge Management Association (KMA) on 26 Aug.  The event was hosted by Enterprise Knowledge at their headquarters.  Kaplan led a discussion around the topic "Practically Speaking, Does Professional Certification in Knowledge Management Exist...Yet?" . Kaplan said "An important point to understand is that anyone taking a certifcation course in KM must understand that KM certification doesn't yet exist since there is no accepted KM body of knowledge but the training provided may be useful if you ar …
Working KnowledgeCSP Founder Bill Kaplan Part of CKO Panel at 930gov Conference
on Tuesday, August 30 2016
Working KnowledgeCSP Founder, Bill Kaplan, spoke at the 930gov 2016 conference on 24 Aug,  The conference was held at the Washington Convention Center and was sponsored by the Digital Government Insitute.  Mr. Kaplan was part of the "Voices of Prior CKOs" panel comprised of public and private sector Chief Knowledge Officers (CKOs). Topics ranged from how the CKOs got into Knowedge Managament to the challenges of  KM "Certification" to KM lessons learned as a CKO 930gov is the end-of-year learning exchange for Government IT, Management, and Acquisition professionals. Mr.Kaplan h …


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Knowledge Management ConsultantsKnowledge Management Consulting

Working KnowledgeCSP knowledge management solutions and services enable organizations to create value from their knowledge and to measurably improve organizational performance through applying the most context relevant knowledge management concepts, knowledge management strategies, and knowledge management implementing practices.

Working KnowledgeCSP Knowledge Management Consulting Support includes Knowledge Management analysis and assessment, Knowledge Management Strategy development, Knowledge Management Framework development, and Knowledge Management Framework Implementation.


Knowledge Management ConsultantsMaking Knowledge Management “Stick”

Comparably speaking, developing the Knowledge Management Strategy and Knowledge Management Implementing Framework is easier than sustaining the momentum and the organization’s investment in Knowledge Management.  Working KnowledgeCSP co-delivers with you the capability to sustain your investment in Knowledge Management and your desired outcomes now and into the future.

Working KnowledgeCSP supports your success through Knowledge Management training, coaching, and client focused knowledge management workshops that enable you to create the long term capability necessary to


Knowledge Management ConsultantsKnowledge Management is a
Process of Continuous Renewal

Working KnowledgeCSP is a leader in knowledge management consulting helping organizations of all sizes and scope to understand and then to create the capability to mitigate the risks and challenges of workforce turnover and knowledge loss.  Working KnowledgeCSP works with you to develop “fit for purpose” Knowledge Management Strategies and long term actions necessary to create a disciplined and sustainable enterprise Knowledge Management Framework to mitigate knowledge loss and improve knowledge retention—to keep you from “Losing Your Minds.”



Knowledge Management ConsultantsKMAgile  TM

Agile in the Knowledge Management context means rapid implementation and results, adaptive to culture, context, and the business environment, and focused on changing knowledge sharing mindsets and behaviors.

In our Agile approach to Knowledge Management, business strategy and operational requirements continuously and iteratively inform and evolve Knowledge Management efforts to deploy knowledge capabilities faster with meaningful results.   Assessment, design, and development of a flexible Knowledge Management strategy is accomplished in the background while proven Knowledge Management techniques are applied to existing business challenges through short, quick win pilot projects.

Within 12 weeks, individuals, teams and leaders participating in this effort discover new possibilities, begin to shift their mindsets, and directly experience the business impact of new capabilities for sharing and transferring their knowledge.


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