bill@workingknowledge-csp.com      703.401.4198 (mobile)

Knowledge Management Consultants


The process by which you move your KM efforts forward doesn’t have to take a long time and doesn’t have to be expensive.  One very practical approach is to engage a Knowledge Management consultant, which also doesn’t have to take a long time and doesn’t have to be expensive…

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Solving Business and Operational Performance Challenges Through Knowledge Management -- Improving the Use and Flow of Knowledge

Client Value:  Work with you to create true, sustainbale improvement in your ability to "use" your knowledge and "improve" the flow of your knowledge across organization boundaries. 

Result: An improved ability to "perform and learn," the capability to more effectively adapt to change, and the ability to develop better solutions and to make better decisions about the challenges you face.

Recent Working KnowledgeCSP Highlights:

Presidential Transition and the Value of Knowledge Management
on Thursday, August 25 2016
Bill Kaplan, Founder of Working KnoweldgeCSP interviewed on Federal News Radio about KM and Presidential  Transition. Check out the interview on Federal News Radio and the discussion about the value of Knowledge Management and capturing and appying learned lessons in Presidential admiministration transitions.
Knowledge Leadership Series -- Difference between Knowledge Management and Knowledge Leadership
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics. This interview discusses the Difference Between Knowledge Management and Knowledge Leadership. More insight on this discussion can be found here.
Knowledge Leadership Series -- Competencies of a Chief Knowledge Officer
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics.This interview discusses the Competencies Required in a Chief Knowledge Officer (CKO). More insight on this discussion can be found here.
Knowledge Leadership Series -- Measuring the Intangible Elements of Knowledge
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics. This interview discusses Measuring the Intangible Elements of Knowledge. More on this discussion can be found in the following articles: Measuring the Unmeasurable: Intellectual Capital (Part 1) Measuring the Umeasurable:  10 Step Process (Part 2) Measuring the Umeasurable:  (Business) Continuity Planning and the Need to Value Knowledge
Knowledge Leadership Series -- Characteristics of High Performing Knowledge-Enabled Organizations
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics. This interview discusses the Characteristics of Knowledge-Enabled High-Performing Organizations. More insight can be found here.
Knowledge Leadership Series -- How Training Can Help Manage Organizational Knowledge
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics. This interview discusses How Training Can Help Manage Organzational Knowledge. More insight can be found here.
Knowledge Leadership Series -- Resolving Issues of Workforce Turnover and Knowledge Loss
on Monday, August 22 2016
eClerx Services Ltd asked me to join other world-wide KM experts to participate in their Knowledge Leadership interview series by doing some short interviews on KM topics. This interview addresses the challenges of, and mitigations for, workforce turnover and knowledge loss. Addiional insight can be found here.

Knowledge Management ConsultantsKnowledge Management Consulting

Working KnowledgeCSP knowledge management solutions and services enable organizations to create value from their knowledge and to measurably improve organizational performance through applying the most context relevant knowledge management concepts, knowledge management strategies, and knowledge management implementing practices.

Working KnowledgeCSP Knowledge Management Consulting Support includes Knowledge Management analysis and assessment, Knowledge Management Strategy development, Knowledge Management Framework development, and Knowledge Management Framework Implementation.

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Knowledge Management ConsultantsMaking Knowledge Management “Stick”

Comparably speaking, developing the Knowledge Management Strategy and Knowledge Management Implementing Framework is easier than sustaining the momentum and the organization’s investment in Knowledge Management.  Working KnowledgeCSP co-delivers with you the capability to sustain your investment in Knowledge Management and your desired outcomes now and into the future.

Working KnowledgeCSP supports your success through Knowledge Management training, coaching, and client focused knowledge management workshops that enable you to create the long term capability necessary to

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Knowledge Management ConsultantsKnowledge Management is a
Process of Continuous Renewal

Working KnowledgeCSP is a leader in knowledge management consulting helping organizations of all sizes and scope to understand and then to create the capability to mitigate the risks and challenges of workforce turnover and knowledge loss.  Working KnowledgeCSP works with you to develop “fit for purpose” Knowledge Management Strategies and long term actions necessary to create a disciplined and sustainable enterprise Knowledge Management Framework to mitigate knowledge loss and improve knowledge retention—to keep you from “Losing Your Minds.”

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Knowledge Management ConsultantsKMAgile  TM

Agile in the Knowledge Management context means rapid implementation and results, adaptive to culture, context, and the business environment, and focused on changing knowledge sharing mindsets and behaviors.

In our Agile approach to Knowledge Management, business strategy and operational requirements continuously and iteratively inform and evolve Knowledge Management efforts to deploy knowledge capabilities faster with meaningful results.   Assessment, design, and development of a flexible Knowledge Management strategy is accomplished in the background while proven Knowledge Management techniques are applied to existing business challenges through short, quick win pilot projects.

Within 12 weeks, individuals, teams and leaders participating in this effort discover new possibilities, begin to shift their mindsets, and directly experience the business impact of new capabilities for sharing and transferring their knowledge.

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Great Falls, Virginia 22066 | 571.934.7408 (office) | 703.401.4198 (mobile) | bill@workingknowledge-csp.com

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